This App and Garmin Express do not recognize my Garmin Zumo

I have tried Garmin Web Updater 2.1.3 and Garmin Express 3.0.7.0 multiple times to connect to my Garmin Zumo. I am on Mac OSX 10.9.2. My Mac does not recognize my Garmin and these apps do Not connect to my Garmin.

As a previous reviewer noted, we can not be the only people having this issue!!

spyderryder13 about Garmin WebUpdater